Primeak Privacy Policy

Primeak (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy, security, and confidentiality of our clients, customers, website users, and any individual interacting with our services. This Privacy Policy explains how we collect, use, share, store, and protect your information when you engage with our website, applications, and services.

Primeak complies with all applicable state, federal, and international laws and regulations governing data protection and privacy, including but not limited to the California Consumer Privacy Act (CCPA), Gramm-Leach-Bliley Act (GLBA), Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and standards set forth by the Consumer Financial Protection Bureau (CFPB), Federal Trade Commission (FTC), California Department of Financial Protection and Innovation (DFPI), and other regulatory bodies. By accessing or using our services, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

We may collect a wide range of information, depending on how you interact with our services. The categories of data we collect include, but are not limited to:

1.1 Personal Informationt

We collect personally identifiable information (PII) that can identify you as an individual, including but not limited to:

  • Name: First and last name
  • Contact Details: Email address, phone number, mailing address.
  • Financial Information: Bank account numbers, credit/debit card details, transaction history, credit score, and credit reports.
  • Identification Information: Social Security Number, Tax Identification Number, Driver’s License, Passport Number, or other government-issued identification.

1.2 Non-Personal Information

We collect data that does not directly identify you, such as:

  • Technical Data: Browser type, device identifiers, IP addresses, operating system, and network information.
  • Usage Data: Information on how you interact with our website and services, including page views, click patterns, and session durations.

1.3 Sensitive Personal Information

In some cases, we may collect sensitive personal information as permitted under applicable law, such as:

  • Credit History: Payment histories, credit scores, and any pertinent financial behavior related to loan and debt management.
  • Health Data: When necessary for specific credit or financial services, we may collect health-related information to comply with underwriting policies.

2. How We Collect Information

Primeak collects information in various ways, including:

  • Directly from You: When you submit applications, fill out forms, participate in surveys, or otherwise communicate with us.
  • Automatically: Through cookies, tracking pixels, and similar technologies when you access our website.
  • From Third Parties: We may obtain information from third-party sources, such as credit bureaus, government agencies, partners, and affiliates.

3. Legal Grounds for Data
Collection and Processing

Primeak collects and processes information under the following lawful bases:

  • Consent: Where you have given explicit consent for specific purposes, including marketing and communications.
  • Contractual Necessity: To fulfill our contractual obligations and provide the requested services.
  • Legal Obligation: To comply with applicable laws and regulations, including federal, state, and local requirements.
  • Legitimate Interests: To improve and enhance our services, protect our business operations, and maintain the security of our systems.

4. Use of Collected Information

Primeak uses the information collected to deliver and improve our services, including but not limited to:

  • Service Delivery and Fulfillment: To process transactions, provide credit reporting, manage debt recovery, and facilitate financial services.
  • Customer Support and Communication: To respond to inquiries, handle support requests, and provide updates.
  • Compliance and Legal Obligations: To comply with applicable laws, including financial regulations and data protection standards.
  • Marketing and Communications: To inform you about new products, promotions, or changes to our services, where permissible by law.
  • Data Analytics and Research: To analyze user interactions and improve our website, services, and user experience

Primeak does not assume responsibility for any damages resulting from misuse, unauthorized access, or alteration of collected data, and the user agrees to indemnify Primeak from any such occurrences.

5. Disclosure and Sharing of
Information

Primeak may share your information in certain circumstances, including but not limited to:

5.1 Service Providers and
Third Parties

We may share information with service providers who perform services on our behalf, including payment processing, data storage, marketing, and analytics. These providers are contractually obligated to maintain the confidentiality of the information and only use it as necessary to perform services for Primeak.

5.2 Legal and Regulatory
Compliance

We disclose information as required by law, including but not limited to compliance with:

  • Consumer Financial Protection Bureau (CFPB)
  • Federal Trade Commission (FTC)
  • California Department of Financial Protection and Innovation (DFPI)
  • Internal Revenue Service (IRS)
  • U.S. Department of Justice (DOJ)

5.3 Industry Memberships
and Affiliations

As a member of various industry organizations, we adhere to reporting requirements and may share data in compliance with:

  • American Bankers Association (ABA)
  • Mortgage Credit Bureau (MCB)
  • Dun & Bradstreet (DNB)
  • Small Business Financial Exchange (SBFE)
  • Consumer Data Industry Association (CDIA)

5.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, we may transfer your information to the acquiring party. You acknowledge that such transfers may occur, and your data will continue to be protected by the provisions in this policy.

5.5 Protection of Rights

Primeak reserves the right to disclose information to protect the rights, property, or safety of our Company, customers, or others. This includes enforcing agreements, policies, and legal claims.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, including financial regulations and records retention policies. Upon expiration of the retention period, we will securely delete or anonymize your data, unless prohibited by legal or regulatory obligations.

7. Data Security and Protection

Primeak employs multiple layers of data security, including but not limited to:

  • Encryption: Data is encrypted both in transit and at rest using industry-standard protocols.
  • Access Control: Access to personal information is limited to authorized personnel and only on a need-to-know basis.
  • Regular Audits and Testing: We conduct routine audits and employ security measures to safeguard data integrity.

Despite our efforts, no data transmission or storage system can be guaranteed to be 100% secure, and Primeak is not responsible for data breaches or unauthorized access beyond its control. By using our services, you agree to indemnify Primeak for any liability arising from data breaches, cyber-attacks, or security failures.

8. Limitation of Liability and Disclaimers

Primeak is not liable for any damages or losses arising from:

  • Unauthorized access, theft, or loss of data due to hacking or other circumstances beyond our control.
  • Actions or errors of third-party providers who operate independently despite our confidentiality agreements.
  • Inaccuracies or incomplete data provided by third parties, customers, or external entities.
  • Unintentional errors or omissions in data usage or disclosures made in good faith.

Primeak disclaims any liability for indirect, incidental, or consequential damages arising from the use or inability to use our services, even if we have been advised of the potential for such damages. This includes loss of revenue, data corruption, service interruptions, or reputational harm.

9. Your Rights Under Data
Protection Laws

Depending on your jurisdiction, you may have the following rights regarding
your data:

  • Right to Access: Request access to your personal data held by Primeak.
  • Right to Correct: Request correction of inaccurate information.
  • Right to Delete: Request deletion of personal data, subject to certain exceptions
  • Right to Object to Processing: Object to specific uses of data, including marketing.
  • Right to Restrict Processing: Limit how we use certain data in specific scenarios.
  • Right to Data Portability: Receive a copy of your data in a structured format.

Requests can be submitted by contacting Primeak directly. We reserve the right to verify your identity before fulfilling any request.

10. Compliance with International
Data Transfer Regulations

Primeak operates in accordance with U.S. laws but may transfer data to jurisdictions with different privacy standards. By using our services, you consent to such transfers, which will be conducted in compliance with applicable data protection laws.

11. Third-Party Links and
External Websites

Our website may contain links to third-party sites. Primeak is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of these sites before interacting with them.

12. Children’s Privacy

Primeak does not knowingly collect information from individuals under 18. If we become aware of any such data, we will delete it in accordance with applicable laws.

13. Updates to this Privacy Policy

Primeak reserves the right to modify this Privacy Policy at any time. Any changes will be posted here, with an updated “Effective Date.” Continued use of our services indicates acceptance of the revised terms.

14. Contact Information

For inquiries regarding this Privacy Policy, please contact us at:
Email: [email protected]
Phone: (858)324-8882
Address: 40 N ALTADENA DR STE 105 PASADENA, CA 91107

Thank You for Your Application!

Your application has been successfully submitted.

We are currently reviewing the information you provided. A member of our team will reach out to you shortly with the next steps.

What Happens Next?

  • Application Review: Our team will carefully review your application to ensure all details are complete.
  • Response Time: You can expect a response within 1–3 business days.
  • Need Assistance?: If you have any questions or need to update your application, please contact us at (858) 324-8882 or email us at [email protected].

Thank you for choosing Primeak Inc.!
We look forward to helping you achieve your financial goals.